Privacy Policy

Introduction

Welcome to ParkNoted. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website services.

Information We Collect

Personal Information

• Account Information: Full name, email address, phone number, and password
• Vehicle Information: Car plate number, registration state, model name, and color
• Business Information (for Parking Owners): Business name, facility details

Parking Data

• QR code scan history and parking locations
• Parking session details (date, time, duration)
• Parking cost information for paid parking
• Wheelchair accessibility and EV charging preferences

Location Information

• GPS coordinates when using navigation features
• Parking facility locations and space details

How We Use Your Information

We use the collected information for:

• Providing and maintaining our QR code parking tracking service
• Creating and managing your user account
• Storing your parking history for up to 30 days
• Enabling map navigation to find your parked car
• Processing parking reservations and payments
• Sending important service notifications and updates
• Improving our app features and user experience
• Responding to customer service requests

Data Storage and Retention

Your parking history is automatically stored for 30 days from the date of parking. After this period, parking session data is automatically deleted from our servers. Account information is retained while your account remains active.

Information Sharing and Disclosure

We do not sell your personal information. We may share information only in these circumstances:

• With Parking Facility Owners: Limited parking session data when you park at their facilities
• Service Providers: Third-party services that help operate our platform (hosting, analytics)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our company

Security

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission using HTTPS/SSL
• Secure password storage with hashing algorithms
• Regular security audits and updates
• Access controls and authentication requirements

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

Children's Privacy

ParkNoted is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Services

Our app may contain links to third-party websites or integrate with third-party services (such as payment processors or map providers). We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of ParkNoted after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@parknoted.com
• Website: parknoted.com